Before taking up a friend’s cause, make sure that it’s a cause worth supporting. This person may be manipulating you into fighting their battles for them.
Don’t let a disagreement drive you crazy. You’ve got the paperwork and/or voicemail that proves you’re in the right. Now all you have to do is find it.
Don’t embellish the truth because it will only cause unnecessary trouble. Just state the facts and nothing but the facts.
Your recollection of events doesn’t square with the other party’s. That’s what happens when you’ve got nothing to hide and they do.
Some inconvenient truths can’t be explained away. Just tell it like it is and people will appreciate you for your honesty.
Skip the middleman and go straight to the source because you’re closer to reaching an agreement than you think.
