It’s up to you to break the ice. If you don’t, then you and the other party will never settle your differences.
When you focus too much on what’s wrong, you forget about what’s right. Heed a co-worker’s advice and stop making more work for yourself.
You’re used to people dropping everything to help out in a pinch. It’s no longer the case. You have to offer something more appealing.
You’re reading too much into someone’s disinterest. There’s such a thing as being preoccupied. People’s self-absorption has nothing to do with you.
What’s more important – coming down hard on someone or sending a strong message? Showing leniency in the matter produces the positive effect you’re looking for.
Well-meaning friends push you to adopt a hard line, but you know better. Sympathy and good humor prevail where tough actions fall short.


