Lead the conversation where you want it to go, but don’t explain too much. People absorb more when forced to fill in the blanks themselves.
It’s natural to reach for the first peace offer when emerging from a tough time, but hold off. You should get more for your aggravation.
Don’t let a friend’s bad experience discourage you. What didn’t work for him may be the very thing that works for you.
Do you really believe a colleague’s approach is right or are you trying to avoid a confrontation? Ducking out will only come back to haunt you.
This is the time to owe up to foibles. Not only will it encourage others to cop to theirs, but it also introduces some much-needed humor.
Check up on how an application or request is doing. What you assume is under consideration may be under a pile of papers collecting dust.
