A friend calling in a favor couldn’t come at a more inopportune moment. Nevertheless you gave your word and must now honor it.

You find out more than you ever wanted to know about a certain situation, but keep it to yourself for now because there’s more to come.

You can tell that the other party isn’t exactly thrilled with what you propose. Put aside your defensiveness and ask for input. You’ll be glad you did.

Avoiding a confrontation signals that things are OK when they’re not. It’s time to meet with that person you should have spoken to long ago.

Don’t be so quick to show your excitement. A competitor still hasn’t made up his mind and you don’t want to tip your hand.

Being in a partnership means listening to someone else. Do this and you’ll learn how to live with them as well.