You bent over backwards to help a friend so it’s hard to see him give up. Remember the point is to serve his interests; not yours.
Changes should be different enough so that they’re new, but familiar enough so that people accept them. Think reformer; not rebel.
Don’t be shy about throwing your hat in the ring. Why pretend that you couldn’t beat the competition when you know you can?
A client’s last minute about-face leaves you hanging. Roll with it as best you can and next time get everything in writing.
Don’t think twice about extending the benefit of the doubt to a friend. It wasn’t so long ago that he did the same for you.
You played tough cop because you had to, but now loved ones believe that you’re as hard-hearted as you sound. Soften the rhetoric.


