The problem with wearing too many hats is you can forget to take off one before putting on another. Don’t let them pile up or people get confused.
Generosity is based on economizing efforts. Do what you can in stages because promising more than you can deliver shortchanges you and the person you’re trying to help.
The other party isn’t eager for you to examine facts too closely. Pursue it anyway. You need to know what you’re getting into.
People are having a hard time articulating feelings, so be patient. You don’t want to put words in their mouths only to have to take them back again.
You assumed that things would flow smoothly at work once a certain obstacle was removed. Evidently the problems run deeper than thought.
If discussing the situation in detail is all it takes to set someone off then clearly there’s more going on than meets the eye. And it’s probably not good.
