That hard-edged approach may have outworn its welcome with a client or colleague. Soften your stance.
Efforts to make nice are creating more trouble than it’s worth. Be upfront with what’s going on. Each side can handle their own feelings.
How can a matter that was cut-and-dry suddenly get so confusing? Take it in stride, but don’t get perturbed. Events are trying to tell you something.
Watch it with the fish stories today. Associates know better, but a new client could take you at your word – and then you’d be sunk!
You’re holding on for dear life just to maintain your grasp of the situation, but a month from now, you’ll find that the ride was well worth it.
If a solution doesn’t work, then go back to reframing the question. Sometimes the remedy isn’t in the answer but in how a problem is perceived.


