If you want to change someone’s mind then ask an open-ended question and leave it hanging. It’s the best way to get mental wheels turning.
A prospective partner gets cold feet. Sit down and have a heart-to-heart talk. Reassurance from you is all it takes to warm their toes.
You know you’re not in the wrong, but apologize anyway. This is one of those times when it pays to swallow your pride if it gets things back on track.
You don’t want to believe your ears, but seeing is believing today. Think about how you want to break the news to those who need to know.
A rival doesn’t need help digging his own grave because he’s doing fine by himself. You learned a long time ago to let personalities like these cause their own downfall.
You don’t mind a friend’s scandalous behavior. What you object to is the mess she’s made of things. Give her some tips on how to clean up.


